If you are running a store on Amazon, you already know the time commitment you need to complete essential tasks. The day-to-day e-store management involves a lot of hassle. You will have to delegate tasks to someone who is an expert Amazon virtual assistant.
Professional VA service providers assist with managing your online business to help you accomplish different tasks critical to your e-commerce venture’s survival and prosperity.
Do you want your selling campaigns to yield more profit? Let professional Amazon virtual assistant services take care of essential matters for you.
Expert VAs handle the different tasks critical to your business’s survival. Some examples of such duties or responsibilities that Amazon virtual assistants take care of are as follows.
- Product research or hunting
- Management of emails
- Analyzing the competition
- SEO optimizing the product listing
- Research for the right keywords (front-end and back-end)
- Optimize the online store
- Edit photos to make them look professional and relevant to your product
- Continuously monitor and respond to customer reviews to manage your brand’s online reputation
- Deliver outstanding customer service
- Manage the ads and campaigns for bringing traffic to your product listing
- Process the orders
- Manage the data
Above are some of the tasks that you can expect professional Amazon virtual assistants to perform.
Who is an AMZ Personal VA?
VA or virtual assistant is someone who helps manage your Amazon store remotely. This practice is going on for years with its working culture and norms. Even some of the big companies operating at a large scale are considering switching to this business model. Many organizations already hire experienced and qualified VAS for performing admin, technical and creative tasks.
VAs work as an offsite resource and offer different types of Amazon virtual assistant services. The types of tasks they perform also depend on their skill set and clients’ requirements.
An Amazon FBA virtual assistant has expertise in managing different responsibilities related to an AMZ business. Nowadays, many store owners mostly rely upon hiring experienced professionals to get assistance and oversee their activities to pay monthly.
Tasks to Assign to an AMZ Online VA
When you hire an Amazon virtual assistant, you can select a person with specialized skills to help with specific responsibilities.
- Creating message templates to correspond with customers
- To answer the customers’ queries
- Commenting on the positive reviews
- To overcome negative customer feedback
- Remove the negative customer reviews
- Match the orders to reviews
- Take care of shipping, removal orders, past orders, and FBM orders
- Proficiently handle refunds and product replacements
A virtual assistant for Amazon also performs tasks to create SEO-focused Amazon product listings content and email marketing messages.
A VA may also optimize advertisements. They set up advertisement campaigns and improve them through detailed analysis. They also take care of the negative terms and remove your product’s visibility against negative keywords.
Amazon virtual assistant services perform search engine optimization tasks. They provide SEO optimization to drive organic traffic, build links for more business growth and add social bookmarks.
Social media marketing tasks also include maintaining a proactive presence on Twitter, LinkedIn, and Facebook platforms. The social media VAs also answer customers’ queries and manage complaints. They also share photos of new products.
The best amazon virtual assistant providers also do product research to help you buy them at wholesale prices. They are proactively looking for profitable deals besides securing product samples to ensure quality and get products at a discounted price.
A virtual assistant Amazon FBA performs different other jobs, too, like inventory management, downloading the barcodes for each unit and shipping labels, tracking the shipments, checking the received units, and confirming total units in FBA.
Graphic design VA tasks include designing a log, creating images and infographics for the product listing, course covers, and e-books.
Above are some of the responsibilities that VAs fulfill. In addition, there are other tasks they perform too.
Expert VAs focus on increasing sales and manage other functions as per the requirement.
Why Hire Affordable Amazon Virtual Assistant Services?
An Amazon seller virtual assistant possesses many talents and skills which are not easy to master for an entrepreneur. The mastering of many such skills takes time and effort, making it difficult to focus on running the business.
Here are examples of some additional work that a VA performs.
- Secretarial and administrative services
- Deliver creative and technical support
- Manage the Ad Words for a product listing
- Promote the website (back-links, SEO, copywriting)
- Create and manage email marketing campaigns
- Provide consultation
- Offer virtual support as per need to improve the overall sales of the business
Professional VAs consists of the most talented individuals from all over the world. They get the necessary training skills and hands-on with the latest tools to make an Amazon store a mega success.
They also get training on creating listings for eBay, Amazon, and Magento.
Expert Amazon virtual assistant services further add to your store’s online profitability. They are your subject-matter experts that can perfectly manage your online selling business.
Related article, What are the Benefits of e-Commerce to Your Business?
One of the aims of the VAs is to ensure the delivery of exceptional customer service. Thus, they focus a lot on the quality of customer support and answer dozens of emails while providing live support.
When you are an expert Amazon virtual assistant, it helps reduce your eCommerce venture’s operating costs and increases the overall productivity and sales.
Hiring VAs Positively Impacts Your Sales
Experienced VAs ensure that the inflow and outflow of the products don’t have any delay. The growth in sales is only possible when you deliver outstanding customer support. When you aim to cater to more customers, you need proficient VAs who understand customers’ demands. They are experts at managing inventory, overseeing stores, and handling customer service to deliver lasting relationships.
Always insist on hiring trained and experienced Amazon virtual assistants. They have the expertise to take care of the critical issues that can help you better sell online.
Benefits of Employing an Amazon Virtual Assistant
With the AMZ VA services, you can ensure your essential tasks are on-time completion before the deadline. This work efficiency gives you more free time to expand your business, improve productivity or perhaps enjoy life with your family. The VA takes care of creating and optimizing a length of product listing and performs other tasks that take time.
Overcome the Overhead Expenses
The Amazon virtual assistant services work remotely, so you don’t have to give up any precious office space. They also do not cost any money for electricity bills. You only need to pay them cash for specific services that you require. You also have the option to hire them on a part-time, full-time, or contractual basis.
Enjoy More Peace of Mind
The VAs may also perform tasks that you have no expertise in doing. They carry out responsibilities involving various skills in a way that delivers growth and profitability. You will get the peace of mind you desire when you have an expert VA on your side.
Better Relationship with Customers
Amazon virtual assistants’ main advantage is that they help you better manage the relationship with your customers. You can ask them to keep track of the customers’ orders, manage refund history and oversee returns. The VAs also personalize communications with your audience.
Hire a VA for your AMZ store to make your life more convenient while increasing your business’s overall productivity.
AmazinEcommerce.com is a leading Amazon FBA consultant offering its services to clients across the globe. AmazinEcommerce.com is a premium Amazon FBA Private Label & Wholesale Consultancy assisting in managing your AMZ store, including private label, micro-private label, listing optimization (SEO), product photography, 3D rendering, videography, EBC / A+ Content, PPC, Packaging, Design (including Store Branding), and reinstatement of suspended AMZ accounts.